Return Policy
At Ghar Se Ghar Tak, we prioritize customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a return policy to ensure a hassle-free experience.
1. Eligibility for Returns
To qualify for a return, the following conditions must be met:
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The item must be unused, undamaged, and in its original packaging.
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The return request must be initiated within 7 days of delivery.
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Items such as perishable goods, personalized products, and hygiene-related items are non-returnable.
2. Return Process
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Initiate a Return: Contact our customer support at info@gsgt.pk or call +92 3111 551115 within 7 days of receiving the item.
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Approval & Instructions: Our team will review your request and provide return instructions.
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Ship the Item: Pack the item securely and send it to our return address: 30B Public Health Society, LDA Avenue 1, Raiwind Road, Lahore.
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Refund or Exchange: Once we receive and inspect the returned item, we will process a refund or replacement within 7-10 business days.
3. Refund Policy
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Approved refunds will be credited via the original payment method.
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Shipping fees are non-refundable.
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In case of defective or incorrect items, we will cover return shipping costs.
4. Exchanges
We allow exchanges for defective or damaged items. Contact us at info@gsgt.pk for assistance.
5. Cancellations
Orders can be canceled within 24 hours of placement. Once shipped, orders cannot be canceled.
For any queries regarding returns or refunds, reach out to us at info@gsgt.pk or call +92 3111 551115.
Thank you for shopping with Ghar Se Ghar Tak!